By Airman Rochelle R. Clace
19th Airlift Wing Public Affairs
The 19th Services Squadron Fitness and Sports Center earned a Five Star rating for the fourth consecutive year in a row, in recognition of their commitment to excellence, outstanding customer service and superior programs.
The Air Force Services Agency gives out the Five Star Fitness Center Recognition Award to fitness centers that meet strict criteria and obtain points in five categories. These categories are operations, programs, training, facilities and customer service.
After earning the award, members of the fitness center reflect on their accomplishments.
“What this award means to the gym is it highlights the good things that all the staff members have been doing here over the years,” said Master Sgt. Ronald Green, 19 SVS fitness manager. “It gives them a lot of recognition.”
“The fitness team here at Little Rock takes pride in taking care of their facilities and patrons. The 5-star award recognizes the team’s commitment to the quality of life here,” said Lt. Col. Jeffrey Collins, 19 SVS commander.
Sergeant Green explained that the highest priorities of the fitness center staff are offering superior customer service and management of programs.
“The reason I say that is because everything begins with customer service,” he said. “Then I would say programs behind that because we successfully maintained a high level of programs in a time when we had zero funding for some of our areas.”
According to Sergeant Green, the fitness center offers a variety of services to include intramural and extramural sports, aerobic programs, fitness improvement programs, certified personal trainers and incentive and special event programs.
“We are about to start offering a variety of power circuit programs. What this consists of is strength and aerobics combined together, where you have steady movement without stopping,” he said.
“We see some 2,000 people a day from Airmen to retirees to spouses with children. We keep our facility as clean as we can and our staff is as friendly as they can be,” said Colonel Collins. “They want each person to have a great experience at the fitness center during each workout.”
In a letter to Brig. Gen. Schatz, 19th Airlift Wing commander, Col. Lee Wyatt, Headquarters Air Mobility Command director of personnel, Scott Air Force Base, Ill. said that he was extremely proud of Team Little Rock for this towering achievement and delivering the highest quality of service to our Airmen and their families.
He also added that once again, the Little Rock Fitness Center has proven to be best of the best among Air Force Fitness Centers.
“I’m proud of the team and their commitment to excellence,” said Colonel Collins. “They make important contributions to
Combat Airlift every day!”
For more information on the programs offered at the fitness center call 987-7716. Also, visit the fitness center website at http://www.lrafbservices.org/FitnessCenter.htm for more information.
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